Terms & Conditions
Effective Date: June 30, 2026
Welcome to The Refill House! By accessing or using our website (www.therefillhouse.com), you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with their use of the website.
We reserve the right to refuse service or cancel orders at our discretion if we believe fraudulent, abusive, or unlawful activity has occurred.
Products & Availability
We strive to keep our product listings accurate and up to date. However, availability, pricing, product descriptions, and images are subject to change without notice. In the event an item was ordered, but stock did not accurately
Because many of our products are handcrafted, refill-based, or sourced from small businesses, slight variations in appearance or packaging may occur.
Pricing
All prices are listed in U.S. dollars.
Prices are subject to change without notice.
Applicable sales tax will be calculated during checkout where required by law.
Pricing Errors
We work hard to ensure all product prices on our website are accurate. However, occasional pricing errors may occur.
If we discover that an item was listed at an incorrect price after your order has been placed, we reserve the right to cancel the affected item or order. If this happens, we will notify you promptly and issue a full refund for the affected item(s). If appropriate, we may also offer you the option to repurchase the item at the correct price.
We apologize for any inconvenience and appreciate your understanding.
Orders
Once an order is placed, you will receive an order confirmation. Acceptance of your order occurs once it has been processed by The Refill House.
If we are unable to fulfill your order, we will notify you and issue a refund for any unavailable items.
Local Pickup & Delivery
Customers selecting local pickup or local delivery are responsible for providing accurate contact information and pickup or delivery details.
Delivery dates and times are estimates and may occasionally change due to weather, traffic, or other unforeseen circumstances.
Shipping
Shipping is currently available only for eligible non-liquid products within the continental United States.
Certain refill products and liquids are available only through local pickup or delivery.
Intellectual Property
All content on this website—including logos, photographs, graphics, text, product descriptions, and other materials—is the property of The Refill House unless otherwise noted and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
The Refill House is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability for any claim shall not exceed the amount paid for the applicable order.
Governing Law
These Terms & Conditions are governed by the laws of the State of New Jersey.
Changes
We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any revised terms.
Contact
Questions about these Terms & Conditions?
The Refill House